• Hacked Reports, Account Appeals, etc.

    by
    Gargoyle
    Published on 07-21-2010 12:04 PM
    19 Comments Comments
    A large majority of the Player's here seem to be getting angry primarily at the Moderators of Battlescape due to a lack in time that your appeal is looked at and dealt with. I would like to point a few things out to hopefully put a new perspective on things. I'd also like to explain what each part of the team does, to prevent further confusion.


    Our duties as Player Moderators to deal with Player Reports primarily regarding:
    • Offensive/Inappropriate Language, Swearing, Censor Evading and Flaming
    • Spamming
    • Flaming
    • Trolling
    • Inappropriate Content
    • Links to Other Communities and Referral Links
    • Staff Impersonation
    • Real World Trading
    • Personal Information
    • Foreign Language
    • Macroing

    We deal with these forms of Player Reports, and these only. We also make sure that the ingame environment is safe and enjoyable to everyone. Any other Player Reports we receive are sent to our Senior Moderators to deal with. These include:
    • Denial Of Service Attacks (DOS/DDOS)
    • Account Sharing
    • Scamming
    • Bug Abuse

    Our Forum Moderators are to pursue the Forums and to keep them clean, and fun for everyone. A Forum Moderator cannot help you with account related issues, etc. Please do not ask them, as it only frustrates them as constantly needing to redirect Players to a different part of our Staff Team.

    I'd like to say that the only members of Staff that can deal with an account being hacked, would be the Administrators. Seeing as they're limited in numbers, it is hard for them to deal with the large amount of them coming in. You need patience in that field, as they will be getting done eventually. It is the summer, and the Administrators as well as you, would like to enjoy their summer. Please, for their sake and ours, have a bit of heart and lay off before making threads saying we do not do our jobs. I can speak for all of us at Battlescape that it truly hurts when we see a Player is unhappy because they claim we are not doing our duties. We are doing them to the best of our abilities.

    I would also like to throw out that you as players are doing something to have your accounts constantly being hacked. I don't know if you're giving out your passwords, using them elsewhere, clicking links where they claim they will give you items. I don't care! It needs to stop, and we need to see some sort of accountaiblity. Never, in a report do I see "I made a mistake as a player and I clicked a link that I should not have. They were advertising free Battlescape items, although I know that's against the rules. I clicked it anyways, and they now have my account." This alone, would make me help you players quicker, as it shows that you're not trying to pass the blame!

    I know it's stressful to be hacked and it's boring waiting for an appeal but you must be more patient and be a bit more considerate. We do care, and we are doing our best!

    Sincerely,

    The Battlescape Staff Team







    Any questions or concerns regarding this topic can be sent to me via Private Messaging. Thanks!
    This article was originally published in forum thread: Hacked Reports, Account Appeals, etc. started by Gargoyle View original post
    Comments 19 Comments
    1. ehodaef's Avatar
      i wholeheartdly agree with this statement. This is the first time i have ever seen with your power put this type of thing into perspective and explain what is really going on. im sure this will help out a lot of players who feel they are not getting the attention their thread deserves.

      Im starting to like this staff more and more compared to other servers.
      Reply
    1. Tyrael's Avatar
      Well put Ian. Thanks for posting this .
      Reply
    1. Kids Range's Avatar
      i dont care.
      Reply
    1. Shenzi's Avatar
      very profesinal (idk how 2 spell) way to handle it, very well stated =) nice job! (great game btw)
      Reply
    1. Thats Irony's Avatar
      Thanks for posting this.
      Reply
    1. Brisk's Avatar
      uhh my acc is stuck in the pool at mb my acc name is brisk please come to mb
      Reply
    1. pker104's Avatar
      glad this was done i LOL'd at the speaking in a foriegn language rule
      Reply
    1. [WhiteRhino]'s Avatar
      @kids range if you dont care, why comment?
      Reply
    1. Frozen Arrowz's Avatar
      i hate the ppl they say sell premiun trusted! all of these nerds.. scamns.. or .. sellin runescape account 138 ... it sucks. just bann they to dont come back ! and i want d claws and f cape pl0x D:!
      Reply
    1. daqzn's Avatar
      Thankyou for posting this.

      Also I have a question: Is the server online right now, because it takes me to where you put the username and password, and i put my username and password. Then i click on log in, and it says "Error connecting to server". Im not sure if it's my computer or if it's the server. I've tried refreshing several times and i've restarted my computer twice now, and it still does not work.
      Reply
    1. rangftw's Avatar
      buy prem guys pm me add me on palidino rangftw add me and whe talk
      Reply
    1. G Maulz M's Avatar
      Ugh Guys does any1 know why server is offline now snice bout 12hours? whats up there?
      Btw when anyone want2 know how to Fist Of Guthix like a pro please watch my video, Thank you http://www.youtube.com/watch?v=b3KM0AGWygY
      Reply
    1. SaVaGe RaG's Avatar
      can i have my acc " Rampage " back i have a appeal up plz look at it um the true owner swear to god on my mothers life
      Reply
    1. Asdasdd's Avatar
      I've been receiving E-mails from Battlescape, saying that:

      Dear Asdasddd, You have requested to reset your password on BattleScape because you have forgotten your password. If you did not request this, please ignore it. It will expire and become useless in 24 hours time. To reset your password, please visit the following page:http://www.palidino.com/login.php?a=...ff1db746b179db When you visit that page, your password will be reset, and the new password will be emailed to you. Your username is:

      This E-mail has been sent to me several times, and when I got on in-game, all my items were gone. Except for Torso, Anchor ect. And one thing that surprised me is.. My friend had the same encounter..
      Reply
    1. SaVaGe RaG's Avatar
      can i have my acc " Rampage " back i have a appeal up plz look at it um the true owner swear to god on my mothers life
      Reply
    1. YOUTUBE HERO's Avatar
      I got Hacked on The Chosen One# 1 Month ago ,
      right after i bought world 2 , i got Hacked after 1 day Over a Keylog

      i posted this on forums so many times no replys nothing
      and all the other guys who posted their hack appeals got a reply so im woundering , i dont want my money refound on the chosen one#
      but can i atleast refund my World 2 Back ? ,
      Mod Peter Mmed For me he's my proof i had it and lost it on a day due to hack.

      this is the proof that The Spec Twinz & The Chosen One# Got Hacked

      http://www.youtube.com/watch?v=aOhd6WnBApk
      Reply
    1. pure mike's Avatar
      i dont rilly care ither but im bored so....
      Reply
    1. M4D CHIMPZ's Avatar
      i got haked and had to make a new acc
      but it was my fault cuz i went 2 a key-logger site lost a lvl 108 with 12m
      Reply
    1. l3vel ace's Avatar
      Hey guys, this is level ace speaking on my other acc, my main level ace's password got changed, no one else knew it, but my little brother went on a phishing site becus he thot it was the client(hes 8), so i dont blame him but id be very grateful if someone would look at my ip logins and stuff like that to help get my acc back, thanks for your time
      Reply